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Return on quality measuring the financial impact of your company's quest for quality

Rust, Roland T. and Others

Return on quality measuring the financial impact of your company's quest for quality By R. T. Rust, Anthony J. Zahorik and Timothy L. Keiningh - Chicago Illinois University Press 1994 - xx, 225p. Index, Appendix

Dewey Class. No.: 658.562 / R971.RQ

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