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The next phase of total quality management; TQM II and the focus on profitability

Stein, Robert E.

The next phase of total quality management; TQM II and the focus on profitability - New York Marcel Dekker 1994 - xi, 232p. Index, Appendix - Quality and reliability v.42 .

Dewey Class. No.: 658.562 / St819.NP

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