qrcode

Customer-focused quality; what to do on monday morning ?

Hinton, Tom and Schaeffer, Wini

Customer-focused quality; what to do on monday morning ? - New Jersey Prentice-Hall 1994 - xiii, 273p. Index, Bibl. Appendix



658.812 / H666.CF

Library, Indian Statistical Institute, Delhi Centre, 7 S.J.S. Sansanwal Marg, New Delhi - 110 016 (India)
Tel. 91-11 - 4149 3975 / 3976 | Fax. 91-11 - 4149 3981 | Email: library@isid.ac.in