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Measuring customer satisfaction; survey design, use, and statistical analysis methods /

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Material type: Text

TextPublication details: Wisconsin: ASQ Quality Press, 1998Edition: 2ndDescription: xviii, 278p. Index, BiblDDC classification:

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
Book	ISID	658.812 H417.MC (Browse shelf(Opens below))	Available	Ord num:830; Ord dt:1999-11-12		DP24077

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	658.809633368 R185.GM Groundnut marketing; a study of cooperative and private trade channels	658.809669 H477.FR Fiscal role of the marketing boards in Nigerian economic development, 1947-61	658.812 Ed26.QS Quality of service; making it really work	658.812 H417.MC Measuring customer satisfaction; survey design, use, and statistical analysis methods /	658.812 H666.CF Customer-focused quality; what to do on monday morning ?	658.812 Sh554.CB Customer behavior, consumer behavior and beyond /	658.816 T238.PS Pricing strategy reconciling customer needs and company objectives	Next

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