00457nam a2200133Ia 4500082002100000100003000021245011000051260003700161300002100198490003500219500000500254700003200259700003200291  a658.562bG536.QM  aGitlow, Howard and Others  aQuality management; tools and methods for improvementbcBy Howard Gitlow, Alan Oppenheim, Rosa Oppenheim  aIllinoisbRichard D. Irwinc1995  axix, 508p. Index  aThe Irwin series in Statistics  a  aOppenheim, Alan ; jt. auth.  aOppenheim, Rosa ; jt. auth.