00445nam a2200169Ia 4500 658.562 H236.QM Hand, Max and Plowman, Brian, ed. Quality management handbook Oxford Butterworth-Heinemann 1992 xi, 267p. Index CIMA professional handbook series Plowman, Brian ; jt. ed. 0 0 0 0 ISI ISI 1998-09-10 0 658.562 H236.QM DP22192 2019-02-14 00:00:00 2019-02-14 BK 10267 10267 10267