00517nam a2200169Ia 4500082002100000100002500021245007900046260003200125300002700157500000500184690000600189700000500195952010300200964001700303921001000320999001700330  a658.562bH311.IP  aHarrington, H. James  aThe improvement process; how America's leading companies improve qualityb  aNew YorkbMcGraw-Hillc1987  axv, 239p. Index, Bibl.  a  a   a  00104070aISIbISId1998-09-11l0o658.562 H311.IPpDP21371r2019-02-14 00:00:00w2019-02-14yBK  abcdefg  a10272  c10272d10272