00281nam a2200121Ia 4500082002100000100001700021245004000038250000900078260004000087300002200127500000500149700000500154  a658.562bH867.IS  aHoyle, David  aISO 9000 quality systems handbookb  a2nd.  aOxfordbButterworth-Heinemannc1994  axiii, 498p. Index  a  a