00253nam a2200109Ia 4500082002000000100001700020245003600037260003100073300002900104500000500133700000500138  a658.562bJ95.JP  aJuran, J. M.  aJuran on planning for qualityb  aNew YorkbFree Pressc1988  ax, 341p. Index, Glossary  a  a