00296nam a2200109Ia 4500082002000000100003600020245005100056260002600107300002000133500000500153700002800158  a658.562bK16.HM  aKanji, Gopal K. and Asher, Mike  aHundred methods for total quality managementb  aNew DelhibSAGEc1996  avi, 237p. Index  a  aAsher, Mike ; jt. auth.