TY  - BOOK
AU  - Kanji, Gopal K. and Asher Mike
AU  - Asher, Mike ; jt. auth.
TI  - Total quality management processes; a systmatic approach
T2  - Advances in total quality management series
U1  - 658.562 
PY  - 1993///
CY  - Oxfordshire
PB  - Carfax publication
N1  - "A supplement to total quality management; v.4, 1993"
ER  -