TY - BOOK AU - Munro-Faure, Lesley and Others AU - Munro-Faure, Malcolm ; jt.auth. AU - Bones, Edward ; jt. auth. TI - Achieving quality standards: a step by step guide to BS5750/ISO 9000 U1 - 658.562 PY - 1993/// CY - London PB - Pitman ER -