00508nam a2200145Ia 4500008004100000082002100041100002400062245005900086250000800145260003300153300002000186942001200206952012700218999001700345250724b        |||||||| |||| 00| 0 eng d  a658.562bR824.TQ  aRoss, Joel E.98351  aTotal quality managementb: text, cases and readings /  a2nd  aNew York:bKogan Page,c1994  axi, 465p. Index  2ddccBK  0010406658_562000000000000_R824_TQ70912708aISIbISId1998-09-11l0o658.562 R824.TQpDP22615r2019-02-14 00:00:00yBK  c10372d10372