@book{10381,
	author = {Sinha, Madhav N. and Willborn, Walter W. O. and Willborn, Walter W. O.;jt.auth},
	title = {The management of quality assurance},
	publisher = {John Wiley},
	year = {1985},
	series = {Wiley series in Production/Operations Management},
	address = {New York}
}