Stein, Robert E. <br/><br/>
The next phase of total quality management; TQM II and the focus on profitability   

 - New York  Marcel Dekker  1994 
 - xi, 232p. Index, Appendix 
 - Quality and reliability   v.42 .
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<br/><br/><label>Dewey Class. No.: </label>658.562  / St819.NP