00309nam a2200109Ia 4500082002400000100001700024245009300041260003500134300002000169500000500189700000500194  a658.5620184bJ95.JQ  aJuran, J. M.  aJuran on quality by design; the new steps for planning quality into goods and servicesb  aNew YorkbThe Free Pressc1992  avi, 538p. Index  a  a