00299nam a2200121Ia 4500082002500000100001700025245003400042260002700076300003100103490003300134500000500167700000500172  a658.562025bAn533.QM  aAnand, K. K.  aQuality management handbookb  aNew DelhibVikasc1986  axiv, 290p. Index, Appendix  aAIMA-Vikas Management series  a  a