00375nam a2200133Ia 4500082002400000100002300024245009100047250000900138260003800147300000900185500003700194500000500231700000500236  a658.562079bB879.BA  aBrown, Mark Graham  aBaldrige award winning quality; how to interpret the Malcolm Baldrige award criteriab  a2nd.  aNew YorkbASQ Quality Pressc1992  av.p.  aCover the 1992 award guide lines  a  a