Blazey, Mark L. <br/><br/>
Insights to excellence 1996; an inside look at the 1996 Baldrige award criteria   

 - Wisconsin  ASQ Quality Press  1996 
 - x, 194p. Index, Glossary 
<br/><br/> Baldrige Award Criteria, 1996   
<br/><br/><label>ISBN: </label>087389412X 
<br/><br/><label>Dewey Class. No.: </label>658.562079  / B845.IE