TY  - BOOK
AU  - Blazey, Mark L.
AU  - 
TI  - Insights to excellence 1996; an inside look at the 1996 Baldrige award criteria
SN  - 087389412X
U1  - 658.562079 
PY  - 1996///
CY  - Wisconsin
PB  - ASQ Quality Press
N1  - Baldrige Award Criteria, 1996
ER  -