00338nam a2200133Ia 4500082002000000100001700020245002600037250000900063260003500072300002100107490006600128500000500194700000500199  a519.82bC678.SS  aCohen, J. W.  aSingle server queueb  aRev.  aAmsterdambNorth-Hollandc1982  axiv, 694p. Index  aNorth-Holland series in Applied Mathematics & Mechanicsv v.8  a  a