00314nam a2200121Ia 4500082002000000100001800020245003800038260003300076300001900109500005400128500000500182700000500187  a519.82bN576.QM  aNg Chee, Hock  aQueueing modelling fundamentalsb  aChichesterbJohn Wileyc1996  ax, 222p. Index  a"Purchased under NBHM grant for the year 1997-98"  a  a