00327nam a2200121Ia 4500082002200000100002200022245005700044260003600101300002100137500003700158500000500195700000500200  a658.562bSt781.TQ  aStahl, Michael J.  aTotal quality management in the global environmentb  aNew DelhibInfinity Booksc2000  axxx, 546p. Index  a"The best of Blackwell business"  a  a