00445nam a2200133Ia 4500008004100000082002200041100002200063245005500085260003900140300003200179490004100211700002900252700003000281260306b        |||||||| |||| 00| 0 eng d  a658.812bSh554.CB  aSheth, Jagdish N.  aCustomer behavior, consumer behavior and beyondb/  aPhiladelphia:bDryden Press,c1999  axxxii, 800eC-16p. Glossary  aThe Dryden Press series in Marketing  aMittal, Banwarieauthor.  aNewman, Bruce I.eauthor.