@book{19896,
	author = {Shanthikumar, J. George and Sumita, Ushio, eds. and Sumita, Ushio; jt. auth.},
	title = {Applied probability and stochastic processes},
	publisher = {Kluwer Academic Publication},
	year = {1999},
	series = {Inernational series in operation research & management science},
	address = {Boston}
}