Rampersad, Hubert K. <br/><br/>
Total quality management; an exclusive guide to continuous improvement   

 - Berlin  Springer-Verlag  2001 
 - x, 183p. Bibl. Index. 
<br/><br/>  
<br/><br/><label>ISBN: </label>3540679677 
<br/><br/><label>Dewey Class. No.: </label>658.562  / R177.TQ