Brown, Steve and others <br/><br/>
Operations management  policy practice and performance improvement 
Steve Brown ... et. al. 
 - Oxford  Butterworth-Heinemann  2002 
 - vii, 439p. Bibl. Index. 
<br/><br/>  
<br/><br/><label>ISBN: </label>075064995X 
<br/><br/><label>Dewey Class. No.: </label>658.4034  / B877.OM