00477nam a2200169Ia 4500 0415222729 658.562 An635.UM Antony, Jiju and Preece, David eds. Understanding, managing and implementing quality frameworks, techniques and cases London Routledge 2002 xxii, 232p. Bibl. Index. Preece, David ; jt. ed. 0 0 0 0 ISI ISI 2003-03-27 DPBA 150604.66 0 658.562 An635.UM DP25812 2019-02-14 00:00:00 2019-02-14 BK Ord num:6411; Ord dt:2003-03-26 23494 23494 23494