Asmussen, Soren <br/><br/>
Applied probability and queues / 

 - 2nd 
 - New York:  Springer-Verlag,  2003 
 - xii, 438p. Index 
 - Applications of Mathematics   51 .
<br/><br/> "Lib has also: 1987 edition" 
<br/><br/><label>ISBN: </label>0387002111 
<br/><br/><label>Dewey Class. No.: </label>519.2  / As836.AP