00282nam a2200121Ia 4500020001500000082002100015100002600036245003300062260002700095300002800122500000500150700000500155  a8125913777  a658.562bM432.II  aMathur, Pradeep Kumar  aImplementing ISO 9001 b2000  aNew DelhibVikasc2003  axvi, 393p. Bibl. Index.  a  a