ReVelle, Jack B. and others <br/><br/>
The QFD handbook   
foreword by Yoji Akao 
 - New York  John Wiley  1998 
 - 1 Disk 
<br/><br/> "Received with the Book" DP26255   
<br/><br/><label>Dewey Class. No.: </label>CD116  / 658.562 R451.QH