@book{25197,
	author = {Sen, Kanwar and Agarwal, Manju Lata},
	title = {Transient analysis of non-markovian queues via lattice path combinatorics using k-phase cox distributions},
	publisher = {Department of Science and Technology,},
	year = {2002},
	series = {DST/MS/049/96},
	address = {New Delhi:}
}