00378nam a2200133Ia 4500020001500000082002100015100003700036245007200073250000800145260002700153300002900180500000500209700003000214  a0814404278  a658.562bB575.WC  aBhote, Keki R. and Bhote, Adi K.  aWorld class quality busing design of experiments to make it happen  a2nd  aNew YorkbAmacomc2000  axxiv, 487p. Bibl. Index.  a  aBhote, Adi K. ; jt. auth.