TY - BOOK AU - Chakraborty, A. K. AU - Basu, P. K. AU - Chakravarty, S. C. TI - Guide to ISO 9001: : 2000 - implementation, improvement tools and techniques and transition to TQM and six sigma SN - 8186299807 U1 - 658.562 PY - 2005/// CY - New Delhi PB - Asian Books Private Limited ER -