Gopal, V. V.    ed. <br/><br/>
Total quality management  applications and cases 

 - Hyderabad  ICFAI University Press  2005 
 - viii, 175p. Index. 
<br/><br/>  
<br/><br/><label>ISBN: </label>8178814595 
<br/><br/><label>Dewey Class. No.: </label>658.562  / G659.TQ