Bhatt, Devendra Kumar and Raj, Aparna <br/><br/>
Quality management systems  concepts, strategies and requirements 

 - New Delhi  Kanishka Publication  2006 
 - xiii, 286p. Bibl. Index. 
<br/><br/>  
<br/><br/><label>ISBN: </label>8173917833 
<br/><br/><label>Dewey Class. No.: </label>658.562  / B575.QM