Breuer, L. <br/><br/>
An introduction to queueing theory and matrix-analytic methods  / 

 - Dordrecht:  Springer-Verlag,  2005 
 - xiv, 271p. Bibl. Index. 
<br/><br/><label>ISBN: </label>1402036302 
<br/><br/><label>Dewey Class. No.: </label>658.40341  / B846.IQ