00330nam a2200133Ia 4500020001500000082002800015100002200043245005700065260003900122300001300161500001200174500000500186700000500191  a0873896645  aCD156b658.4013 H859.AP  aHowell, Marvin T.  aActionable performance measurementba key to success  aMilwaukeebASQ Quality Pressc2006  a1 CD-ROM  aDP27514  a  a