TY  - BOOK
AU  - Westcott, Russel T. 
AU  - 
TI  - The certified manager of quality/organisational excellence handbook
SN  - 8131707288
U1  - CD171 
PY  - 2007///
CY  - New Delhi
PB  - Dorling Kindersley
N1  - DP27860
ER  -