00511nam a2200169Ia 4500 9781563273513 658.5 M381.KE Martin, Karen and Osterling, Mike The kaizen event planner achieving rapid improvement in office, service, and technical environments New York Productivity Press 2007 xvi, 223p. Bibl. Index. 1 CD Osterling, Mike ; jt. auth. 0 0 0 0 ISI ISI 2008-03-26 GBH 219347.73 0 658.5 M381.KE DP28166 2019-02-14 00:00:00 2019-02-14 BK Ord num:6980; Ord dt:2008-03-11 29997 29997 29997