Crager, John and others <br/><br/>
Balanced scorecard   a guide for your journey to best-pactice processes 

 - New Delhi  Tata McGraw-Hill  2005 
 - x, 96p. 
 - APQC'S passport to success series .
<br/><br/>  
<br/><br/><label>ISBN: </label>9780070601321 
<br/><br/><label>Dewey Class. No.: </label>658.4012  / C885.BS