@book{32584,
	author = {India Statistical Institute, SQC & OR Division, New Delhi and Umashankar, C. ; jt. ed.},
	title = {Proceedings of the international congress on productivity, quality, relibility, optimization and modeling (ICPQROM 2011)},
	publisher = {Allied Publishers},
	year = {2011},
	address = {New Delhi},
	note = {V.II : Case study and review}
}