@book{343,
	author = {Jahoda, Gerald and Braunagel, Judith Schiek and Braunagel, J. Schiek; jt.auth.},
	title = {The Librarian and reference queries; a systematic approach},
	publisher = {Academic Press},
	year = {1980},
	series = {Library and information science series},
	address = {New York}
}