Thomas, Diana M. and others <br/><br/>
The effective reference librarian   
By Diana M.Thomas, Ann T. Hinkley and Elizabeth R. Eisenbach 
 - New York  Academic Press  1981 
 - ix, 214p. Index, Appendix 
 - Library and information science series .
<br/><br/>  
<br/><br/><label>Dewey Class. No.: </label>025.52  / T455.ER