00298nam a2200109Ia 4500082002200000100002400022245006800046260003600114300002800150500000500178700000500183  a658.4038bT435.EM  aThierauf, Robert J.  aEffective management and evaluation of information technologyb  aConnecticutbQuorum Booksc1994  axxi, 456p. Index, Bibl.  a  a