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	1.	No cover image available The improvement process; how America's leading companies improve quality by Harrington, H. James Material type: Text Publication details: New York McGraw-Hill 1987 Availability: Items available for loan: ISID (1)Call number: 658.562 H311.IP. Place hold
	2.	No cover image available Excellence; the IBM way / by Harrington, H. James Material type: Text; Format: print ; Literary form: Not fiction Publication details: Wisconsin: ASQ Quality Press, 1988 Availability: Items available for loan: ISID (1)Call number: 658.576 H311.EI. Place hold

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