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	1.	No cover image available Cases in total quality management by Oakland, John S. and Porter, Leslie J Porter, Leslie J. ; jt. auth Material type: Text Publication details: Oxford Heinemann 1994 Availability: Items available for loan: ISID (1)Call number: 658.562 Oa11.CT. Place hold
	2.	No cover image available Total quality management; the route to improving performance by Oakland, John S Edition: 2nd. Material type: Text Publication details: Oxford Heinemann 1993 Availability: Items available for loan: ISID (1)Call number: 658.562 Oa11.TQ. Place hold
	3.	No cover image available Statistical process control; a really practical guide by Oakland, John S Edition: 3rd Material type: Text Publication details: Butterworth Heinemann 1996 Availability: Items available for loan: ISID (1)Call number: 658.568 Oa11.SP. Place hold
	4.	Total quality management text with cases by Oakland, John S Edition: 3rd Material type: Text Publication details: New Delhi Elsevier 2005 Availability: Items available for loan: ISID (1)Call number: 658.562 Oa11.TQ. Place hold

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