000 00361nam a2200157Ia 4500
082 _a658.406
_bC771.PI
100 _aCook, Sarah
245 _aProcess improvement; a handbook for managers
_b
260 _aHampshire
_bGower
_c1996
300 _axiv, 162p. Index, Bibl.
500 _a
690 _a
700 _a
964 _a
_b
_c
_d
_e
_f
_g
921 _a10001
999 _c10001
_d10001