| 000 | 00356nam a2200157Ia 4500 | ||
|---|---|---|---|
| 082 |
_a658.562 _bAs825.MQ |
||
| 100 | _aAsher, Mike | ||
| 245 |
_aManaging quality in the service sector _b |
||
| 260 |
_aLondon _bKogan Page _c1996 |
||
| 300 | _a222p. Index, Appendix | ||
| 500 | _a | ||
| 690 | _a | ||
| 700 | _a | ||
| 964 |
_a _b _c _d _e _f _g |
||
| 921 | _a10174 | ||
| 999 |
_c10174 _d10174 |
||