000 00416nam a2200157Ia 4500
082 _a658.562
_bC827.TQ
100 _aCortada, James W.
245 _aTQM for information systems management; quality practices for continuous improvement
_b
260 _aNew York
_bMcGraw-Hill
_c1995
300 _axvii, 301p. Index, Appendix
500 _a
690 _a
700 _a
964 _a
_b
_c
_d
_e
_f
_g
921 _a10223
999 _c10223
_d10223